Microlab
®
STAR Service Manual
10-13
Error Handling (continued)
Incident Corrective Action
Barcode reading Problems 1. Ensure all Barcode Specifications are met
according to technical Specifications in User
Manual.
E.g. print contrast signal, density of barcode,
code type, quiet zone, label position on tubes
and plates etc.
2. Check Barcode Reader settings in User
Software.
3. Perform an Autoload Adjustment, answer
“Would you like to setup the barcode scanner
parameters?” with
yes and check the laser
beam positions with the autoload sensors
adjustment tool.
4. Ensure no external light source is affecting the
Barcode Reader while it is reading barcodes.
5. If no improvement, replace Barcode reader
No Carrier Presence detected 1. Carriers do not move completely to carrier Stop.
Perform an autoload adjustment.
2. Carrier’s Magnet is defective, broken, wrongly
mounted, or lost. Replace Carrier.
3. The Carrier Sensor Board is defective. Check
for loose Plugs in any of the 7 segments and
replace.
10.4 Firmware Error Codes
See section 12.4.3 Firmware Reference Guides on page 12-19 ff. for the firmware
error codes.
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