Hamilton Microlab STAR - Problem Report Form

Microlab
®
STAR Service Manual
12-17
12.3.3 Problem report form
Name: Date:
Company: Operating System:
User Software version: PC RAM
PC Processor: PC Hard drive size / free space:
Brief description:
Symptom:
 User software hangs
 System error, Abort
 System error, Continue
 Exit
 Initialization fault
 Verification fault
 Processing fault
 Window / dialog box fault
 Instrument hangs
 Pipetting Arm fault
 Channel fault
 Pipetting Head fault
 Autoload fault
 …………………………………………
 …………………………………………
 …………………………………………
 …………………………………………
 …………………………………………
Detailed description of problem:
Attached:
 Method Trace
 Com Trace
 Method
 Other
……………………………………………………………………………
……………………………………………………………………………
……………………………………………………………………………
……………………………………………………………………………
Please sign and return to Hamilton
39
Date:
Signed:
39
Refer to section 1.10 Contacting Hamilton on page 1-8