HP Integrity rx2620 User Manual

Chapter 5
Troubleshooting
Troubleshooting and FRU identification
114
No EFI Main
Menu prompt.
Display
panel power
LED is not
steady green.
No server
events are
being
displayed at
the console.
There is no
EFI Main
Menu
prompt at
the console.
Display panel
power LED is
steady green.
System events
are being
displayed at the
console.
EFI Main Menu
prompt.
1. Check that the console is
properly connected and
can communicate with the
BMC (CTRL B should get
you the iLO MP login
prompt).
2. Check SEL.
Look for entries related to:
• Processors
• Processor Support
Modules (Also known
as power pods).
• Memory
3. Check for red LED on the
iLO Manageability card if
installed. If red, the
problem is with the iLO
MP.
4. Reduce to minimum
configuration and
troubleshoot from there.
Processors
Processor Support
Modules
Memory
System board
Console
Can’t boot to
operating
system (OS).
Boot error
messages.
System LED
blinking.
OS prompt.
OS boot
messages.
System LED on
steady green.
1. Check console messages.
Did server hang?
2. Check SELs for possible
problem indication.
3. Run ODE diagnostics.
Corrupt OS
Hard Disk Drive
Disk drive cage
backplane
SCSI interface on
system board
Processor
Table 5-1 Problem Symptoms Repair Actions (Continued)
Problem or
Symptom
Problem
Indicators
Normal
Functioning
Indicators
Troubleshooting Steps Potential FRUs

HP Integrity rx2620 Specifications

General

Brand	HP
Model	Integrity rx2620
Category	Server
Language	English