HP xw4600 User Manual

Problem Cause Solution
Workstation is in Standby
mode.
Press the power button to resume from Standby mode.
Mouse only moved vertically or
horizontally, or the movement is
jerky.
Mouse rollerball is dirty. Remove the rollerball cover from the bottom of the mouse,
clean it, and then replace cover.
Solving front panel component problems
If you are experiencing problems with one of the front panel ports, you might be able to try your device
in the corresponding port on the back side of the computer. If this does not fix the problem, or you must
use the front panel ports, continue troubleshooting.
Some problems in this section are also discussed in other troubleshooting suggestions in this chapter.
Table 5-10 Front panel component problems
Problem Cause Solution
A USB device, headphone, or
microphone is not recognized by
the workstation.
The device is not properly
connected.
1. Power off the workstation.
2. Reconnect the device to the front of the workstation
and restart the workstation.
The device does not have
power.
If the USB device requires AC power, be sure one end is
connected to the device and one end is connected to a live
outlet.
The correct device driver is not
installed.
1. Install the correct driver for the device.
2. You might need to reboot the workstation.
The cable from the device to
the computer does not work.
1. If possible, replace the cable.
2. Restart the workstation.
The device is not working. 1. Replace the device.
2. Restart the workstation.
A USB, audio, or IEEE-1394 device
is not working.
The internal cables might not
be connected to the system
board or the PCI card.
1. Power off the workstation.
2. Connect the cables correctly.
A device in the IEEE-1394 port is
not responsive.
Cables of the external device
are loose, or power cables are
unplugged.
Be sure that all cables are properly and securely
connected.
The power switch on the
device is not turned on.
Power off the workstation, power on the external device,
then power on the workstation to integrate the device
with the workstation system.
The IEEE-1394 port is not active. The port is not there because it
was not purchased with the
system.
You can buy an IEEE 1394 PCI adapter card. Contact an
HP seller.
Solving hardware installation problems
You might need to reconfigure the workstation when you add or remove hardware, such as an additional
diskette drive. If you install a Plug and Play (PnP) device, the operating system automatically recognizes
Table 5-9 Keyboard and mouse problems (continued)
ENWW Customer Self Help 123

HP xw4600 Specifications

General

Tcase	72.4 °C
Bus type	FSB
Stepping	E0
Processor cache	6 MB
Processor cores	2
Processor model	E8400
System bus rate	- GT/s
Processor family	Intel® Core™2 Duo
Processor series	Intel Core 2 Duo E8000 Series
Processor socket	LGA 775 (Socket T)
Processor codename	Wolfdale
Processing Die size	107 mm²
Processor frequency	3 GHz
Processor cache type	L2
Processor lithography	45 nm
Processor manufacturer	Intel
Processor front side bus	1333 MHz
Processor operating modes	64-bit
ECC supported by processor	No
Thermal Design Power (TDP)	65 W
Number of processors installed	1
CPU multiplier (bus/core ratio)	9
Number of Processing Die Transistors	410 M
Audio system	High Definition Audio
Product type	Workstation
Motherboard chipset	Intel® X38 Express
ECC	Yes
Internal memory	2 GB
Memory clock speed	800 MHz
Internal memory type	DDR2-SDRAM
Maximum internal memory	8 GB
Memory layout (slots x size)	2 x 1 GB
HDD speed	7200 RPM
HDD capacity	250 GB
HDD interface	SATA
Optical drive type	DVD-RW
Graphics card	-
Networking features	Gigabit Ethernet (10/100/1000)
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Power supply	475 W
Chassis type	Tower
Country of origin	China
Processor code	SLB9J
Processor ARK ID	33910
Processor package size	37.5 x 37.5 mm
On-board graphics card model	Not available

Weight and Dimensions

Depth	456 mm
Width	168 mm
Height	450 mm
Weight	19000 g