System Overview
31
Mitel 415/430 as of R4.1
syd-0580/1.2 – R4.1 – 08.2016
2. 7. 2 Application interfaces
The most important interface for own and third-party applications is the interface of the
Mitel Open Interfaces Platform (OIP). This open interface allows the applications to be
deeply integrated with telephony. Third-party applications can also be integrated on
MiVoice Office 400 series systems via different interfaces without OIP.
2. 7. 2. 1 Mitel Open Interfaces Platform
Fig. 4 OIP as middleware between communications system, external data sources and applications
Mitel 400 Hospitality
Manager
• Integrated web-based application used to operate functions in the hospitality sec-
tor
• List view and floor-by-floor view of the rooms
• Functions such as check-in, check-out, group check-in, notification, wake-up call,
retrieval of call charges, maintenance list, etc.
Self Service Portal
(SSP)
Web-based application for end-users, which allows personalised configuration of a
telephone:
• Functions key assignment and printing of labels
• Setting the idle text and language
• Setting the presence profiles, personal call routing, voice mail, forwarding, etc.
• Setting up dial-in conference rooms
• Creating private phone book contacts
• Managing personal data such as e-mail address, password, PIN, etc.
Secure IP Remote
Management (SRM)
• Server-based solution for secure IP remote management
• No router and firewall configuration or VPN connection setup required
• Allows configuration via WebAdmin once the connection has been set up
• No installation necessary
Application Main features
Open Interfaces Platform (OIP)
OIP applications OIP TAPI
service provider
Third party
applications
Communication systems
External directories
Automation and
alarming systems
OIP connectors
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