Morgana DocuMaster MFC - Paper Jams

Morgana DocuMaster MFC - Service Manual 29
2. Error Conditions - Paper Jams
2
2.2 Paper Jams
Jam Location Problem Cause Solution
FEED BIN The sheets do not feed
into the conveyor.
There is too much sheet
separation on the feeder.
Decrease the sheet
separation (see MFC
User Operating
Instructions Manual).
The paper is curled. Roll the paper to remove
the curl.
Advise the customer to
use better paper/review
the printing process.
There is an obstruction in
the paper path.
Check in the feed bin
guides for pieces of
paper.
Check that all of the feed
bin guides are clipped in
position.
The feed clutch is
defective.
Replace the feed clutch
(see Section 4.8.3) or
(see Section 4.9.2)
CONVEYOR The sheets stop in the
conveyor.
There is an obstruction in
the paper path.
Remove obstruction from
conveyor.
The outer conveyor
wheels are defective.
Replace the outer
conveyor wheels (see
Section 4.8.11) or (see
Section 4.9.6).
The inner conveyor
wheel is defective.
Replace the inner
conveyor wheel (see
Section 4.8.12).
CREASER MODULE A sheet has jammed in
the input rollers.
The paper is curled. Roll the paper to remove
the curl.
Advise the customer to
use better paper/review
the printing process.
The paper has hit the
blade-set.
The blade-set is not
installed correctly.
(See MFC User
Operating Instructions
Manual).
The anti-static brushes
are defective.
Replace the anti-static
brushes (see Section
4.10.11).
The anti-static brushes
are installed incorrectly.
(See Section 4.10.11).
The sheet has jammed
after it was creased.
There is too much crease
pressure.
Adjust the crease
pressure (see Section
4.5.17).
There is an obstruction in
the gathering area.
Remove the obstruction
from the gathering area.
GATHERING AREA The sheets do not stack
tidily.
The A4 pinch drive is not
set correctly.
Set A4 pinch drive (see
MFC User Operating
Instructions Manual).