Morgana DocuMaster MFC - Creaser Module Problems

2. Error Conditions - MFC Error Procedure
26 Morgana DocuMaster MFC - Service Manual
2.1.7 Creaser Module Problems
Also (See Section 2.2) Paper Jams and (See Section 3.1) Crease Quality.
The feed clutch is defective (causes
clutch drag).
Replace the feed clutch (see Section
4.9.2).
There is marking on the
lead-edge of the sheet.
The stock is unsuitable for the
friction feed bin.
Put the stock in a suction feed bin.
There is too much tray pressure. Decrease the tray pressure (See MFC
User Operating Instructions Manual).
There is too much separator
pressure.
Decrease the separator pressure (See
MFC User Operating Instructions
Manual).
The paper tray will not lift/
go down.
A lower paper guide is not clipped
down which stops the paper tray.
Check the lower paper guides.
The paper tray shows
empty when it is loaded.
The bottom sheet has a solid area of
black ink/toner which does not
deflect light from the tray loaded
sensor.
Turn the job around when possible.
Place a sheet of unprinted paper
below the paper stack.
The tray loaded sensor is defective. Replace the tray loaded sensor (see
Section 4.9.5).
The feed bin control PCB is
defective.
Replace the feed bin control PCB (see
Section 4.9.3).
Problem Cause Solution
Problem Cause Solution
The main drive motor
does not start.
There is no power to the high power
stepper PCB.
Check the power supply to the high
power stepper PCB.
Replace a PSU (see Section 4.12.6) or
(see Section 4.12.7).
The high power stepper PCB is
defective.
Replace the high power stepper PCB
(see Section 4.12.4).
There is to signal to the high power
stepper PCB.
Check the signal cable connection
between the high power stepper PCB
and the controller PCB.
Replace the controller PCB (see
Section 4.12.2).
The main drive motor is defective. Replace the main drive motor (see
Section 4.7.2).
The creaser drive motor
does not start.
There is no power on the dual
stepper PCB.
Check the power supply to the dual
stepper PCB.
Replace a PSU (see Section 4.12.6) or
(see Section 4.12.7).
The dual stepper PCB is defective. Replace the dual stepper PCB (see
Section 4.12.3).
There is no signal to the dual
stepper PCB.
Check the signal cable connection
between the dual stepper PCB and the
controller PCB.
Replace the controller PCB (see
Section 4.12.2).
The creaser drive motor is defective. Replace the creaser drive motor (see
Section 4.10.10).