8 Fault elimination
Maschinenfabrik Reinhausen GmbH 2019334 5163667/06 ENETOS
®
IM
8.3 Other faults
If you cannot resolve a problem, please contact Maschinenfabrik Rein-
hausen. Please have the following data to hand:
▪ Serial number
– Nameplate
– Info screen
▪ Software version [►Section 7.27, Page 303]
Please provide answers to the following questions:
▪ Has the software been updated?
▪ Has there previously been a problem with this device?
▪ Have you previously contacted Maschinenfabrik Reinhausen about this is-
sue? If yes, then who was the contact?
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