The line key winks (on) while on Hold, double-wink (on) while recalling.a)
b) Line keys on Hold are green for your calls - red for your co-workers.
2. If a call on Hold recalls, you see one of the following.
a) If the extension that placed to call on Hold doesn’t have a name: Hold Recall STA 301
b) If the extension that placed the call on Hold has a programmed name: Hold Recall 301: Front Desk
To pick up an outside call on System Hold:
1. Press the flashing line key.
a) The line key lights solid (green).
2. Talk to the caller.
To pick up an outside call on System Hold at a co-worker’s extension:
1. Lift the handset and press
INTERCOM.
2. Dial *4.
3. Dial the number of the line that is on Hold.
a) For example, dial 01 for line 1.
b) You must know the number of the line that is on Hold.
Using Exclusive Hold
To place a call on Exclusive Hold:
1. Press
HOLD twice.
a) For you, the line key winks (on green) while on Hold, flashes slowly while recalling.
b) For your co-workers, the line key is on red while on Hold, flashes slowly (red) while recalling.
2. If a call on Hold recalls, you see one of the following.
a) If the extension that placed to call on Hold doesn’t have a name: Hold Recall STA 301
b) If the extension that placed the call on Hold has a programmed name: Hold Recall 301: Front Desk
To pick up an outside call on Exclusive Hold:
1. Press the flashing line key.
a) The line key lights solid (green).
2. Talk to the caller.
Using Intercom Hold
To place a call on Intercom Hold:
1. Press
HOLD.
2. INTERCOM flashes with a double-wink (on green) while on Hold - slow flash (green) while recalling.
To pick up an Intercom call from Hold:
1. Lift the handset.
110 | DSX | Features
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