Call Waiting / Camp-On
Wait in line for a busy co-worker without hanging up.
With Call Waiting, you can call a busy co-worker and wait in line (Camp-On) without hanging up. When you Camp-On, the
system signals the busy extension with two beeps letting them know your call is waiting. Your call goes through when your
co-worker becomes free.
If your co-worker has more than one call waiting, they will hear the Camp-On beeps just for the first waiting call. The calls
in line are processed on a first-in/first-out (FIFO) basis.
Using Call Waiting / Camp-On
To Camp-On to a busy extension:
1. Call the busy extension.
a) Listen for busy or busy/ring tone.
b) With IntraMail installed, you will hear a voice prompt first.
2. Push
Camp On (Camp) or dial 2 but do not hang up.
a) If you hang up, the system converts your Camp-On to a Callback.
3. When your co-worker hangs up their initial call, you hear:
a) Ringback as their telephone rings.
b) Your co-worker’s voice when they answer.
42 | DSX | Features
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