Directed Call Pickup
Directed Call Pickup permits you to intercept any type of call ringing a co-worker. You can pick up:
• Outside (Key Ring) calls ringing a co-worker
• Direct Inward Lines
• Transferred outside calls
• Ringing Intercom calls
• Recalls (e.g., Hold recall)
• Ring Group Calls (by dialing either the ringing extension’s number or the Ring Group master number)
• Ringing Call Coverage key calls
• Ringing Group Call Pickup calls
• Calls ringing an Intercom Queue key
Using Directed Call Pickup
To intercept a call ringing a co-worker’s extension:
1. Lift the handset.
2. Dial
* * .
3. Dial the number of the extension whose call you want to intercept.
a) To intercept a call ringing an attendant, dial the attendant’s extension number (e.g., 301). Do not dial 0 or
01-04.
DSX | Features | 73
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