Direct Station Selection (DSS)
Quickly place and Transfer calls to co-workers, without having to look up or dial your co-worker’s extension numbers.
If your extension’s Direct Station Selection (DSS) Keys are enabled, Feature Keys automatically become Direct Station
Selection (DSS) keys when you press INTERCOM. This provides you with one-button Intercom access and Transfer to
co-workers. Each DSS key also provides a Busy Lamp Field (BLF) for the assigned co-worker.
DSS Key Busy Lamp Field
The covered extension is:When the DSS/BL Key is:
IdleOff
Busy or ringingOn
In Do Not DisturbFlashing Fast
Using Direct Station Selection
• If you have your DSS Keys enabled and leave your default Prime Line programming intact, your line keys
automatically change to DSS keys when you lift the handset.
• You may prefer to use the Call Coverage Keys on page 29 or Hotline on page 113 features instead. Remember,
in addition to providing one-button Intercom access and Transfer, Call Coverage Keys also provide call pickup
capability.
To place a call to a co-worker using a DSS key:
1. Lift the handset.
2. Press INTERCOM.
a) Your DSS keys show the status of the assigned extension.
3. Press DSS key for the co-worker you want to call.
To Transfer a call to a co-worker using a DSS key:
1. Place or answer an outside call.
2. Press
INTERCOM.
a) Your DSS keys show the status of the assigned extension.
3. Press DSS key for the co-worker you want to call.
4. Do one of the following:
a) Press TRANSFER to have the Transfer go through unscreened.
b) Wait for your co-worker to answer if you want them to screen the Transfer, then press TRANSFER.
DSX | Features | 65
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