Tandem Calls / Unsupervised Conference
Join two callers in Conference, leave the call, and let their conversation continue.
Tandem Calls allows you to join two outside callers in a line-to-line conference. You can then drop out of the call, leaving the
lines in an Unsupervised Conference. You are then not part of the conversation, and the Conference continues until either of
the outside callers hangs up.
Setting up a Tandem Call
To set up a Tandem Call:
1. Place or answer an outside call.
2. Press
CONF.
a) Your hear Intercom dial tone.
b) Your caller hears Music on Hold (if installed) while they wait for you to set up the Conference.
3. Do one of the following:
a) Place or answer an outside call.
b) Retrieve a call from Park Orbit.
c) Retrieve a call from Hold.
4. Press CONF to set up the Conference.
a) If you cannot add additional parties to your Conference, you have exceeded the system’s Conference limit.
5. Hang up.
a) The line/loop keys for the outside lines stay on (red).
b) If the outside parties disconnect, the lines you selected or your extension does not have Tandem Call capability.
Disconnecting a Tandem Call
To disconnect a tandem call (using Forced Line Disconnect):
1. Do one of the following:
a) Press the line key for the busy line.
b) Press
INTERCOM and dial the line’s Direct Line Access code (e.g., 101 for line 1).
See for Direct Line Access on page 64 more.
2. Dial # to disconnect the Tandem Call.
Barging In on a Tandem Call
To Barge In on a Tandem Call:
1. Do one of the following:
a) Press the line key for the busy line.
b) Press
INTERCOM and dial the line’s Direct Line Access code (e.g., 101 for line 1).
See for Direct Line Access on page 64 more.
2. Push Barge In (Barg).
a) You hear two beeps and you join the Tandem Call.
DSX | Features | 173
XML to PDF by RenderX XEP XSL-FO Formatter, visit us at http://www.renderx.com/
To Next Page
Loading...
