Line Group Routing
Dial a single-digit code to place a call over the first available line in a Line Group.
Line Group Routing lets you just press INTERCOM and dial 9 to get a line for an outside call. Line Group Routing automatically
selects the first available line in your “dial 9” Line Group. This simplifies placing calls if your system has a lot of lines for
outgoing calls. Rather than press one of many line keys, just dial 9 instead.
Note that systems with Line Group Routing enabled cannot also dial Line Groups on page 123 access codes 90-98.
Using Line Group Routing
• By default, pressing Intercom and dialing 911 or lifting the handset and dialing 911 will not call emergency
services.
To place a call using Line Group Routing:
1. Lift the handset and press INTERCOM.
2. Dial 9.
a) If you don’t hear dial tone, Line Group Routing is not enabled. See Line Groups on page 123 instead.
b) If you hear busy tone and your extension has Line Queuing, you can dial 2 to queue for a line to become free.
If you hang up, the system converts the queue to a Line Callback.
3. Dial your outside number.
122 | DSX | Features
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