108 User Manual Version 3.1
Protocol
code
Display message Cause
002 PAPER JAM OR WRONG PAPER
LENGTH!
CODE: 02
Expected paper size exceeded
Elimination
• Check for paper jam
• Check for double feed papers
• Measure actual paper size
• Compare paper size in
transport direction with size
set in printer
• Compare paper size in PC
software with size set in
printer
• Check if a wrong paper size is
locked
• Check if paper gets stuck on
any machine parts
• Check if the belt(s) is running
in the correct position
• Check paper position on
vacuum belt
• Check for varying paper sizes
(e.g. inserts in a magazine)
Printer with separate feeder:
• Check that the paper size in
transport direction is larger
than the distance paper
sensor to feeding system
Printer with integrated feeder:
• Check if the feeding
components are worn
• Increase the value in the SET
PAP.TOLERANCE menu
Pos: 79.3 /Bedienungsan leitungen/Geräte spezi fisch/Druc ker/Error Messages/03b_PAPE R_TOO_SMALL_OR_WRONG_PAPE R_LENGTH @ 2\mod_1270636979 823_912.doc @ 14366 @