Table 13. LCD Message Troubleshooting
The printhead or power
supply is approaching
a hot state. Half
Speed
Mode helps the cooling
process and should
permit
completion of
print jobs. Half Speed Mode helps
prevent a PRINT
HEAD HOT or PWR SUPPLY HOT fault,
which will stop the
printer.
1.
Allow printer to continue
printing. Full speed will
resume
automatically
when a lower printhead or
power supply
temperature
is achieved.
2.
Let the printer cool down.
Full speed will be restored
when
printing is resumed.
3.
Lower Media > Image > Print Intensity and
Media > Speed >
Print Speed to reduce
frequency of Half Speed
Mode.
Printhead lost power.
1.
Replace the printhead.
2.
Power off the printer for 15
seconds, then power back
on
again.
3.
If the problem
persists, contact your
authorized customer
service representative.
Appears when the
"Fault" option is
selected from Error
Report in
the front
panel and there is an application programming error with
the IGP emulation PGL.
1.
Correct the application programming error as described in the
PGL Programmer’s Reference Manual.
2.
The other option is to modify Application > PGL Setup > Error
Report menu.
Peel-Off
Media Handling
selection was
attempted with the
cutter
option still
installed. These modes
require that the Peel option be
installed to use the
Label Taken Sensor.
1.
Select a different Media
Handling Mode.
2.
Power off the printer and
remove the cutter option,
install
the Peel option, power on the
printer and select Peel-Off
Mode.