If the printer is
powered on with the
cutter enabled in Media >
Handling >
Media Handling,
but the cutter itself is
open (in the
down
position, or the cutter
upper enclosure is
removed) the printer
cannot detect the
cutter. When using the
cutter, the printer must
be
powered on with the
cutter in the up position
and the cutter upper
enclosure installed.
1.
Check that the cutter
option is installed,
connected in the up
position, and the upper
enclosure installed before
powering
on the printer.
2.
Install the cutter option or
change to the correct
option in
the
Media > Handling > Media Handling menu.
3.
If the error persists,
contact your authorized
customer service
representative.
OR
If the printer is
powered on in Peel-Off in Media > Handling >
Media
Handling,
but the Peel option cannot be detected by the printer.
When using Peel-Off handling, the printer must
be powered on with
the
Peel option installed.
1.
Check that the Peel
option is installed and
connected before
powering on the printer.
2.
Install the Peel option or
change to the correct
option in
the
Media > Handling > Media Handling menu.
If the error persists,
contact your authorized
customer service
representative.
Error message indicating that two blank option card are installed. The
printer cannot handle two blank cards simultaneously so the following
procedure will need to be followed.
1. Turn off printer.
2. Remove one of the option cards.
3. Power-up the Printer to the ONLINE state.
4. Turn off printer.
5. Reinstall the removed option card.