Table 13. LCD Message Troubleshooting
Overall data validation
failure: decodeability,
percent decode,
defects, modulation,
EC Min, Rmin, and/or
symbol contrast.
1.
Press Pause to clear the
message.
2.
Adjust the parameter that
is causing the failure. Run
a
Validator > Diagnostics > Scan Report to see
which parameter
failed.
3.
Lower the Validator > Grading > Overall Grade to
a point where
the worst
parameter grade will be
above this threshold.
The printer does not
sense media:
• Media was not
installed or has run
out.
• A break in media
has occurred.
• Media was not
routed or installed
correctly.
• The media sensor
is not positioned
correctly.
• Media is installed
correctly, but the
sensor is not
detecting it.
• Sensors > Control > Gap/Mark
Thresh value
may be set too
high and/or Sensors > Control > Paper
Out Thresh may
be set
too low.
• The printer
detected a false
PAPER OUT when
changing to
Gap or Mark
sensing or vice-
v
ersa.
1.
Install media. If a break
occurred, reinstall the
media. Press
the PAUSE
key to clear the fault
message.
2.
Verify the lower media
sensor is properly
positioned under the
media. Run Auto Calibrate
to improve the ability of the
sensor
to detect the
installed media.
3.
Check if the Gap/Mark
Threshold is too high or the
Paper Out
Threshold is too
low. Lower the Gap/Mark
Threshold or raise
the
Paper Out Threshold
value.
4.
If using media with no gaps
or black marks, perform
Auto
Calibrate to establish
a valid Paper Out
Threshold.
5.
If the printer detected a
false PAPER OUT when
changing to
Gap or Mark sensing or
vice-versa, press the
PAUSE key and
run Auto
Calibrate.
Parity error (serial
interface).
1.
Check your serial host
interface parameter settings. If
necessary, change them so
they match the settings of the
attached host.