Details
The registration sensor detected the leading edge of the paper from the paper
cassette, but the trailing edge sensor failed to detect the trailing edge of the
paper within the prescribed time.
Action 1
• Remove the cassette
•
Remove remaining paper.
• Re-set the cassette correctly.
Action 2
• Replace paper feed clutch in Tray 2.
•
Replace paper cassette.
• Replace Tray 2.
Jam 3 Duplex Unit Jam
Message
Paper Misfeed
Open Duplex Unit Cover or pull out Duplex Unit, then remove the jammed paper.
Cause Ink has wrinkled or curled the paper
Details
The trailing edge sensor failed to detect the trailing edge of the paper after it was fed
to the duplex unit for duplex/inverted printing within the prescribed time.
Action 1
• Remove the duplex unit
•
Remove remaining paper.
Action 2
• Confirm that duplex unit is set correctly.
• Remove jammed paper, paper scraps, etc.
• Re-install duplex unit (the duplex unit should lock automatically on both ends).
• Replace duplex unit.
Jam 4 Feed Jam (Paper Remains in Duplex Unit)
Message
Paper Misfeed
Press the Form Feed button.
Cause The paper that exited duplex unit after inversion got caught.
Details
After the trailing edge sensor detected the trailing edge of the paper fed to the duplex
unit for duplex/inverted printing, the paper failed to leave the trailing edge sensor
within the prescribed time.
Action 1 • Press [Form Feed] key on printer operation panel.
6. Troubleshooting
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