Jam 20
(J028/J29/
J035)
TE Sensor (Main Unit) Late Jam (Tray 3)
Message
JAM20-04:
Paper Misfeed
Remove the Duplex Unit or the Rear Cover of the machine, and remove the
paper.
Or, open the Tray 2 Rear Cover and remove the paper.
JAM20-12:
Paper Misfeed
Please remove the Duplex Unit or the Rear Cover of the machine, and remove the
paper.
Or, open the Rear Cover of all additional Trays and remove the paper.
Cause The paper was wrinkled or caught in the paper feed path.
Details
Even though the paper fed from Tray 3 reached the prescribed position, the TE
sensor could not detect the leading edge of the paper.
Action 1
• Remove the duplex unit and remove any paper inside the printer.
•
Remove the rear unit of Tray 3 and remove any paper inside the tray.
Action 2
• Remove the duplex unit, open the rear cover and remove all remaining
paper.
•
Close the rear cover and re-install the duplex unit.
• Remove the rear unit of Tray 2 and remove any remaining paper.
• Re-install the rear unit of Tray 2.
• Remove the rear unit of Tray 3 and remove any remaining paper.
• Re-install the rear unit of Tray 3
Jam 21
(J028/J29/
J035)
Tray 2 Relay Sensor Paper Late Jam (Tray 3)
Message
Paper Misfeed
Open the Rear Cover of all additional Trays and remove the paper.
Cause The paper was wrinkled or caught in the paper feed path
Error Codes
235
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