USING SERVICE PROGRAM MODES
SM 5-37 B039/B040/B043
Service
Tables
5.1.5 COPY JAM HISTORY (SP7-903)
After entering the SP mode, select “1” and press OK or '. The LCD panel
displays the following message,
1. Jam history number
2. Main motor operating time: Date
3. Hour
4. Minute
5. Second
6. Jam code (see the table below)
7. Jam location
8. Paper feed station
9. Paper size
10. Total counter value when the jam
occurred
Jam Code Meaning
001 Jam at power on.
010 Paper did not reach the registration sensor (from a paper tray).
011 Paper did not reach the 1st relay sensor.
012 Paper caught at the 1st relay sensor.
021 Paper did not reach the 2nd relay sensor.
022 Paper caught at the 2nd relay sensor.
031 Paper did not reach the 3rd relay sensor.
032 Paper caught at the 3rd relay sensor.
050 Paper did not reach the registration sensor (from the by-pass tray).
070 Paper caught at the registration sensor.
120 Paper caught at the exit sensor (previous page).
121 Paper did not reach the exit sensor.
122 Paper caught at the exit sensor.
123 Paper did not reach the duplex inverter sensor (from the registration
roller).
124 Paper did not reach the duplex inverter sensor (from the inverter
tray).
125 Paper caught at the duplex inverter sensor.
126 Paper did not reach the duplex entrance sensor.
127 Paper caught at the duplex entrance sensor.
128 Paper did not reach the duplex exit sensor.
129 Paper caught at the duplex exit sensor.
NOTE: The NVRAM can store data for up to 10 copy jams. If more than 10 copy
jams occur, the oldest data is erased.
Jam No01 1001:06:58:43
122 B 2 A4
(
1107645
B039M008.WMF
1 2 3 45
6 7 89
10