Ricoh P C301W Field Service Manual

4
CTL SP ......................................................................................................................................... 164
Test Pattern .................................................................................................................................. 165
@Remote ...................................................................................................................................... 166
Calibrating the LCD (MF Model Only) ............................................................................................... 169
Fax Service Test Menu (MF Model Only) ......................................................................................... 172
Print List/Report ................................................................................................................................ 173
Types of Lists/Reports .................................................................................................................. 173
Printing Reports ............................................................................................................................ 173
Report Examples .......................................................................................................................... 174
Test Page ..................................................................................................................................... 180
Firmware Updating ........................................................................................................................... 182
Before Updating the Firmware ...................................................................................................... 182
Updating the Controller Firmware ................................................................................................. 183
Updating the Engine Firmware ..................................................................................................... 186
Capturing the Debug Logs ................................................................................................................ 190
6. Troubleshooting ............................................................................................................................ 192
Service Call ...................................................................................................................................... 192
Service Call Conditions ................................................................................................................. 192
SC 1xx (Other Error) ..................................................................................................................... 192
SC 2xx (Image Writing) ................................................................................................................. 193
SC 3xx (Around the Drum) ............................................................................................................ 196
SC 4xx (Image Transfer) ............................................................................................................... 197
SC 5xx ( Paper Feed and Fusing)................................................................................................. 200
SC 6xx (Device Communication) .................................................................................................. 215
SC 9XX (Other Error) .................................................................................................................... 220
Fax Error Code (MF Model Only) ..................................................................................................... 222
Fax Error Code Structure .............................................................................................................. 222
Fax Error Code Table ................................................................................................................... 223
Jam Detection ................................................................................................................................... 225
Jam Detection ............................................................................................................................... 225
Transport Path Length .................................................................................................................. 226
Paper Delivery Problems .................................................................................................................. 228
Image Has Shifted Out of Position ................................................................................................ 228
Poor Paper Transport ................................................................................................................... 228
Poor Paper Feed........................................................................................................................... 230
Bypass Paper Skew ...................................................................................................................... 231
Image Quality Problems ................................................................................................................... 233
Vertical Streaking .......................................................................................................................... 233
Horizontal Lines ............................................................................................................................ 235

Ricoh P C301W Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	9.4 s
Time to first page (color, normal)	9.8 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Internal memory	256 MB
Built-in processor	-
Sound pressure level (printing)	- dB
Cables included	AC
Included cartridge capacity (black)	1000 pages
USB 2.0 ports quantity	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Duplex media weight	60 - 90 g/m²
Paper tray media types	Plain paper
Paper tray media weight	60 - 163 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	751 sheets
Auto document feeder (ADF) input capacity	1 sheets
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (printing)	1300 W
Energy Star Typical Electricity Consumption (TEC)	0.3 kWh/week
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	65000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PostScript 3
Product color	Black, White
Market positioning	Home & office
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	450 mm
Width	400 mm
Height	334 mm
Weight	25000 g