Ricoh P C301W Field Service Manual

6.Troubleshooting
235
Horizontal Lines
Problem
Cause
Details
Solution
Color streaks occur
horizontally at 27 mm
intervals.
There is a problem with
the development roller.
Can occur at the
beginning of machine
use or over time.
Replace the AIO.
Fine horizontal lines appear.
There is a problem with
the image transfer unit.
The problem presents
over time.
Check the ITB or
replace the
image transfer
unit.
White streaks occur
horizontally at 27 mm
intervals.
There is a problem with
the development roller.
Can occur at the
beginning of machine
use or over time.
Replace the AIO.
Horizontal
black lines
occur at
regular
intervals
27 mm
intervals
There is a problem with
the development roller.
Can occur at the
beginning of machine
use or over time.
Replace the AIO.
60
mm intervals
Paper dust or other
contaminants are at the
contact point of the drive
roller, resulting in
insufficient bias for toner
transfer to paper at drive
roller pitch.
The problem presents
over time.
Clean below the
paper transfer
roller and
registration roller
to remove paper
dust.
76 mm
intervals
OPC drum may have
been accidentally
exposed to ambient light.
• AIO was
replaced while
machine was
accidentally
exposed to
strong light.
• Top cover was
left open,
exposing the
OPC drum to
strong overhead
light.
• Can occur at the
beginning.
Leave the AIO in
the machine and
wait for the
problem to
resolve itself.
Horizontal
white lines
27 mm
intervals
There is a problem with
the development roller.
Can occur at the
beginning of machine
Replace the AIO.

Ricoh P C301W Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	9.4 s
Time to first page (color, normal)	9.8 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Internal memory	256 MB
Built-in processor	-
Sound pressure level (printing)	- dB
Cables included	AC
Included cartridge capacity (black)	1000 pages
USB 2.0 ports quantity	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Duplex media weight	60 - 90 g/m²
Paper tray media types	Plain paper
Paper tray media weight	60 - 163 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	751 sheets
Auto document feeder (ADF) input capacity	1 sheets
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (printing)	1300 W
Energy Star Typical Electricity Consumption (TEC)	0.3 kWh/week
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	65000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PostScript 3
Product color	Black, White
Market positioning	Home & office
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	450 mm
Width	400 mm
Height	334 mm
Weight	25000 g