Ricoh P C301W Field Service Manual

6.Troubleshooting
234
Problem
Cause
Details
Solution
toner from the
surface of the OPC
or the ITB.
Vertical, fine white
lines appear
• Dust, dirt caught on
the doctor blade is
scraping toner from
the surface of the
development roller.
• Dirt, paper dust
under the AIO is
scraping away
toner from the
surface of the OPC
or the ITB.
• Lint, dust in the AIO
exposure unit.
Can occur at the
beginning of
machine use or
over time.
• Remove and reinstall the
AIO.
• Replace the AIO.
• Clean the dust shield
glass on the LD unit.
(Cleaning Points)
A dense vertical
band of color
appears
• Foreign matter is
sticking to the
charge roller.
• Residual toner
stacking on the belt
The problem
presents over time.
Replace the AIO.
A faint vertical
band of color
appears
Toner in the
development unit
temporarily not applied
evenly.
The problem
presents over time.
If removing and reinstalling the
AIO does not solve the
problem, replace the AIO.
A band of fine,
glossy bands or
scratches appears
about 99 mm to the
right of center
Pressure roller
thermistor (center) is
contaminated.
• This can occur
with:
Images with
heavy
coverage
Thick paper
Glossy paper
• The problem
presents over
time.
Replace the fusing unit.

Ricoh P C301W Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	9.4 s
Time to first page (color, normal)	9.8 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Internal memory	256 MB
Built-in processor	-
Sound pressure level (printing)	- dB
Cables included	AC
Included cartridge capacity (black)	1000 pages
USB 2.0 ports quantity	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Duplex media weight	60 - 90 g/m²
Paper tray media types	Plain paper
Paper tray media weight	60 - 163 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	751 sheets
Auto document feeder (ADF) input capacity	1 sheets
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (printing)	1300 W
Energy Star Typical Electricity Consumption (TEC)	0.3 kWh/week
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	65000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PostScript 3
Product color	Black, White
Market positioning	Home & office
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	450 mm
Width	400 mm
Height	334 mm
Weight	25000 g