Ricoh P C301W - Poor Paper Feed

6.Troubleshooting
230
Poor Paper Feed
Problem
Cause
Details
Solution
Paper not
feeding
correctly
Paper set
incorrectly
Paper in poor
condition
If the paper is thick and
has been left unwrapped
for a long time, or it is
recycled paper, replace
with fresh normal paper.
• Check installation of the paper
tray.
• Remove the stack and fan it to
remove static cling.
• Change the paper orientation
(switch front-to-back end, turn
over front-to-back), also ease
of feed can differ between
paper lots.
• Clean the feed rollers.
• Clean the separation pad.
• Make sure that paper is stored
correctly in its vinyl packs until
ready for use.
Both
corners of
leading
edge
become dog
eared
Dog-earing can be
caused by both
corners of the
leading edge
getting caught in
the paper transport
path.
If the paper is thick and
has been left unwrapped
for a long time, or it is
recycled paper, replace
with fresh normal paper.
• Confirm that paper is set
correctly in the tray. (Problems
can occur with leading/trailing
edges, front/back sides of the
paper in the paper feed path
with paper from different lots.)
• Make sure that paper is stored
correctly in its vinyl packs until
ready for use.
Paper
double
feeds
Paper in the feed
tray can easily stick
together.
The following can cause
problems:
• If the paper is thick
and has been left
unwrapped for a long
time, or it is recycled
paper, replace with
normal paper.
• Adding paper while a
job in progress.
• Using a previously
printed paper.
• Paper tray
• Check installation of the paper
tray.
• Remove the stack and fan it to
remove static cling.
• Change the paper orientation
(switch front-to-back end, turn
over front-to-back), also ease
of feed can differ between
paper lots.
• Clean the feed rollers.
• Clean the separation pad.
• Clean the registration roller.
• Make sure that paper is stored