Ricoh P C301W Field Service Manual

6.Troubleshooting
229
Problem
Cause
Details
Solution
Paper jams
occur
frequently
A paper jam has not
been removed, or
paper in poor
condition.
Paper in poor
condition.
• Change how the paper is set
by rotating the stack front-to-
back end, front-to-back side.
• Make sure that paper is stored
correctly in its vinyl packs until
ready for use.
Excessive
curl
The moisture content
in the paper may be
high, depending on
how paper was
stored.
If the paper is thick
and has been left
unwrapped for a long
time, or it is recycled
paper, replace with
normal paper.
• Switch curl prevention mode
on.
Printer model: Menu key >
System settings > Curl
Prevention Mode
MF model: Setting icon >
System settings > Curl
Prevention Mode
• Change how the paper is set
by rotating the stack from
front-to-back end, front-to-back
side.
• Make sure that paper is stored
correctly in its vinyl packs until
ready for use.
Poor stacking
Succeeding pages
cannot stack cleanly,
due to excessive curl
of sheets on the
paper exit tray.
If the paper is thick
and has been left
unwrapped for a long
time, or it is recycled
paper, replace with
fresh normal paper.
• Switch curl prevention mode
on.
Printer model: Menu key >
System settings > Curl
Prevention Mode
MF model: Setting icon >
System settings > Curl
Prevention Mode
• Change how the paper is set
by rotating the stack from
front-to-back end, front-to-back
side.
• Make sure that paper is stored
correctly in its vinyl packs until
ready for use.
• Raise the paper exit tray end
fence.

Ricoh P C301W Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	9.4 s
Time to first page (color, normal)	9.8 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Internal memory	256 MB
Built-in processor	-
Sound pressure level (printing)	- dB
Cables included	AC
Included cartridge capacity (black)	1000 pages
USB 2.0 ports quantity	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Duplex media weight	60 - 90 g/m²
Paper tray media types	Plain paper
Paper tray media weight	60 - 163 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	751 sheets
Auto document feeder (ADF) input capacity	1 sheets
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (printing)	1300 W
Energy Star Typical Electricity Consumption (TEC)	0.3 kWh/week
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	65000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PostScript 3
Product color	Black, White
Market positioning	Home & office
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	450 mm
Width	400 mm
Height	334 mm
Weight	25000 g