Ricoh P C301W Field Service Manual

6.Troubleshooting
239
Problem
Cause
Details
Solution
Registration
Other Causes of Dirty Copies
Problem
Cause
Details
Solution
Dirty backs of
printed sheets
The paper transfer roller
and pressure roller can get
dirty when servicing jams.
-
• The paper transfer roller
is self-cleaning so the
fouling should not
continue.
• After 2 or 3 copies go
through, this should
clean the pressure
roller.
Paper leading
edge surface
dirty
Toner is sticking to the
guide plate at the fusing
exit.
• This problem can
occur after
frequent paper
jams.
• Using thick paper
in Plain Paper
mode.
• When using Thin
paper frequently.
• The problem
presents over
time.
• Feed some blank
sheets to solve the
problem.
• Clean the fusing exit
guide plate (clean after
allowing sufficient time
for the fusing unit to
cool).
Paper trailing
edge surface
dirty
• The paper transfer
roller is dirty.
• Dirt has collected on
the saw-tooth edge of
the anti-static plate at
the exit of the paper
transfer unit.
• Can occur
immediately after
servicing a jam.
• A cover was
opened and
closed during
printing.
• Thick paper was
in use.
• The problem
presents over
time.
• Clean around the anti-
static plate (work
carefully to avoid
bending the plate),
• The paper transfer roller
is self-cleaning so the
fouling should not
continue (should
gradually improve).

Ricoh P C301W Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	9.4 s
Time to first page (color, normal)	9.8 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Internal memory	256 MB
Built-in processor	-
Sound pressure level (printing)	- dB
Cables included	AC
Included cartridge capacity (black)	1000 pages
USB 2.0 ports quantity	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Duplex media weight	60 - 90 g/m²
Paper tray media types	Plain paper
Paper tray media weight	60 - 163 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	751 sheets
Auto document feeder (ADF) input capacity	1 sheets
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (printing)	1300 W
Energy Star Typical Electricity Consumption (TEC)	0.3 kWh/week
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	65000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PostScript 3
Product color	Black, White
Market positioning	Home & office
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	450 mm
Width	400 mm
Height	334 mm
Weight	25000 g