Ricoh P C301W Field Service Manual

6.Troubleshooting
238
Problem
Cause
Details
Solution
appear at 27 mm
(or 81 mm)
intervals
Note: 81 mm = 27
mm × 3 pitch
correctly.
of machine use or over
time.
the AIO.
White spots
appear at 25 mm
intervals
There is a problem with
the image transfer unit.
The problem presents over
time.
Check the ITB or
replace the image
transfer unit.
Uneven image
density at left, right
or front, back of
the paper
Toner in the toner unit
temporarily not applied
evenly.
Can occur when printing
light image areas
repeatedly.
The problem presents over
time.
Remove and reinstall
the AIO.
There are irregularities on
the surface of the ITB.
• Can occur with
continuous printing of
the same kind of
image.
• The problem presents
over time (70 K or
more).
Check the ITB or
replace the image
transfer unit.
Uneven gloss
appears at the
leading edge of
solid coverage
Hot offset
• Thin paper
(transparency)
• The paper fibers are
across the width of the
paper.
• Can occur at the
beginning of machine
use or over time.
• Use thicker
paper.
• Use paper with
fibers running
the length of the
paper.
Colors different
(some dark, others
light)
If the image density mode
is adjusted during a job,
the density will change
during the job.
An adjustment to the
density should be done
after 200 sheets have
printed.
Can occur at the beginning
of machine use or over
time.
Do manual color shift
adjustment before
feeding paper:
Printer model:
Menu key > System
settings > Color
Den/Reg
MF model: Settings
icon > System
settings > Color

Ricoh P C301W Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	9.4 s
Time to first page (color, normal)	9.8 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Internal memory	256 MB
Built-in processor	-
Sound pressure level (printing)	- dB
Cables included	AC
Included cartridge capacity (black)	1000 pages
USB 2.0 ports quantity	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print, Mopria Print Service
Duplex media weight	60 - 90 g/m²
Paper tray media types	Plain paper
Paper tray media weight	60 - 163 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	751 sheets
Auto document feeder (ADF) input capacity	1 sheets
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (printing)	1300 W
Energy Star Typical Electricity Consumption (TEC)	0.3 kWh/week
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	65000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PostScript 3
Product color	Black, White
Market positioning	Home & office
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	450 mm
Width	400 mm
Height	334 mm
Weight	25000 g