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Ricoh P C301W Field Service Manual

Ricoh P C301W
324 pages
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6.Troubleshooting
216
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
02
SC645-
03
C
ID chip connection error (C)
SC645-
04
C
ID chip connection error (Y)
An error is notified during EEPROM communication and the machine does not
recover after two retries.
ID chip connection failure
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again,
do the following steps. Check if the SC reoccurs by cycling the power after each
step.
1. Check if there is any dirt or abnormality on the ID chip connector. Clean the
connector if it is dirty or replace the ID chip for any abnormalities.
2. Replace the ID chip board (PCB6).
3. Replace the AIO.
4. Replace the harness between the EGB (PCB1) and ID chip board (PCB6).
5. Replace the EGB (PCB1).
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC667-
01
D
Master device mode setting error
When the machine starts or returns from the energy saver mode, a CPU mode
setting error is detected.
Defective EGB (PCB1)
Check if the SC occurs by turning the power OFF then ON. If the SC occurs again,
do the following steps. Check if the SC reoccurs by cycling the power after each
step.
1. Replace the EGB (PCB1).
SC No.
Type
Error Name/Error Condition/Major Cause/Solution
SC669-
01
D
EEPROM communication error: ID error during EEPROM OPEN
SC669-
02
D
EEPROM communication error: Channel error during EEPROM OPEN
SC669-
03
D
EEPROM communication error: Device error during EEPROM OPEN
SC669-
04
D
EEPROM communication error: Communication interrupted error during EEPROM
OPEN

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Ricoh P C301W Specifications

General IconGeneral
ColorYes
Print technologyLaser
Maximum resolution2400 x 600 DPI
Time to first page (black, normal)9.4 s
Time to first page (color, normal)9.8 s
Print speed (black, normal quality, A4/US Letter)25 ppm
Internal memory256 MB
Built-in processor-
Sound pressure level (printing)- dB
Cables includedAC
Included cartridge capacity (black)1000 pages
USB 2.0 ports quantity1
Wi-Fi standards802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology10/100Base-T(X)
Ethernet LAN data rates10, 100 Mbit/s
Mobile printing technologiesApple AirPrint, Google Cloud Print, Mopria Print Service
Duplex media weight60 - 90 g/m²
Paper tray media typesPlain paper
Paper tray media weight60 - 163 g/m²
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5
Maximum ISO A-series paper sizeA4
Total input capacity250 sheets
Total output capacity150 sheets
Maximum input capacity751 sheets
Auto document feeder (ADF) input capacity1 sheets
Mac operating systems supportedMac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Server operating systems supportedWindows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supportedWindows 10, Windows 7, Windows 8, Windows 8.1
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
Power consumption (printing)1300 W
Energy Star Typical Electricity Consumption (TEC)0.3 kWh/week
Printing colorsBlack, Cyan, Magenta, Yellow
Maximum duty cycle65000 pages per month
Number of print cartridges4
Page description languagesPCL 5c, PCL 6, PostScript 3
Product colorBlack, White
Market positioningHome & office
Harmonized System (HS) code84433210
Weight and Dimensions IconWeight and Dimensions
Depth450 mm
Width400 mm
Height334 mm
Weight25000 g

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