6. TROUBLESHOOTING
THE RUN-TIME IS LESS THAN 60 HOURS AT HIGH (> 35 °C) OR LOW (< 10
°C) TEMPERATURES.
This is normal: the battery should recover and yield full run-time after re-
turning to 25 °C.
THE INTERCEPTOR™ IS CONSTANTLY IN USER ATTENDED MODE BUT NOT
CONNECTED USING A USB OR CHARGING CABLE.
Verify that the I™ is connected over Bluetooth®. If so, the de-
vice will not automatically enter the Unattended Surveillance Mode.
6.2 Troubleshooting - Operating the INTERCEPTOR™
THE INTERCEPTOR™ LED’S ARE FLASHING, BUT THE DISPLAY STAYS
BLACK.
The unit could be in power safe / surveillance mode: press any of the three
buttons on the I™ to recover the unit. If there is no reaction,
power-cycle the device by switching off (power button for 5 seconds), and
then switching on the I™.
THE LED’S ARE NOT FLASHING BUT THE INTERCEPTOR™ IS WORKING
PROPERLY.
Power-cycle the device. Should this behavior continue, use the “device tests”
feature of the PC software to verify the proper functioning of the LED’s.
Contact customer support should these tests fail. See chapter 4.15, p. 90 for
details.
108 Interceptor™/en/5.1(4956)/Feb2010 ICx Technologies
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