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Thermo Interceptor - Page 125

Thermo Interceptor
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6.2. Troubleshooting - Operating the INTERCEPTOR
THE SPEAKER IS NOT WORKING PROPERLY.
Verify that the speaker is activated and that it has been selected as the output
device. Note that the speaker is deactivated when the Bluetooth® headset is
selected as the output. Power-cycle the device in this case, and then use the
PC software - device tests - to verify proper speaker function. If this fails,
contact customer support. See chapter 4.15, p. 90 for details.
THE DEVICE DOES NOT HAVE AN AUDIBLE ALARM.
Verify that the speaker is activated. This can either be accomplished via the
synchronization software or the “Settings screen on the device.
THE DEVICE PERFORMANCE IS POOR, OR ID RESULTS ARE INVALID.
Check the device settings using the PC software. First, download the device
parameters to double check the current settings on your device. Adjust the
settings as required, and synchronize. If the problem persists, use the PC soft-
ware - device tests - to verify the proper functionality of the internal electron-
ics. If these tests fail, contact customer support. See chapter 4.15, p. 90 for
details.
THE DEVICE IS CONTINUOUSLY IN ALARM CONDITION OR VERY
FREQUENTLY ALARMING.
Check the device to determine if it is in a gamma/neutron field? If not, then
verify the correct settings of the alarm and warning thresholds using the PC
software. Adjust the settings to the factory defaults (see Device Configuration
4.12, p. 74), and check if the alarm frequency reduces. If not, the instrument
might need service: contact the factory.
Thermo Fisher Scientific Interceptor™/en/5.1(4956)/Feb2010 109

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