e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2015 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
8 - 238
[2D68] File sharing service not available
[2D69] NetWare service not available
[2DC1] Power failure
[2E10] USB storage system access abnormality
Classification Error item
File sharing related error
Check item Measures
Setting • Check if the setting of SMB is valid.
Replace parts Remarks
Classification Error item
File sharing related error When a user tried to perform Scan to File with NetWare
protocol even though the NetWare setting is disabled, a
message notifies the user that NetWare service is disabled.
Check item Measures
Setting Check if the Netware setting is enabled.
Replace parts Remarks
Classification Error item
File sharing related error
Check item Measures
Setting • Check if the power cable is connected properly and it is
inserted securely.
• Check if the power voltage is unstable.
Replace parts Remarks
Classification Error item
File sharing related error Job status is invalid.
Check item Measures
Setting Turn the power OFF and then back ON. Perform the job in
error again.
If the error still occurs, check that there is no job, and format
the HDD with [5] + [C] + [POWER].
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