20INTRODUCTION
SERVICEASSISTANCE
YourauthorizedV olvoTruckdealeristrainedandequippedtoperformexpertservice
onyourV olvovehicle.YourdealerhasdirectaccesstoV olvoTrucksNorthAmerica
fortechnicalhelp,partsorserviceinformation.
ThereisalsoadirectnumbertoV olvoActionService(V AS),staffed24hoursaday,if
youareinneedofassistance.ThenumbertotheCustomerSupportCenteris:1(800)
528–6586[or(800)52–VOLVO].Alsoontheinternet:www.vas.volvo.com
V ASoffers:
DeliveryAssurance—Ifyouneedroadsideassistance,V AScanarrangeforload
forwardingorequipmentrental.
PersonalAssurance—Trainedstaffforhandlinganyvehicleproblems.
UptimeAssurance—V ASwilllocatethenearestserviceproviderandguarantee
paymentsoyoucangetontheroadassoonaspossible.
PriceAssurance—V ASauditsserviceandpartsbillingtoensureguaranteedlabor
ratesandpreferredpartspricingforV olvocomponents.
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