Volvo VN - Reporting Safety Defects; United States; Canada; Mexico

INTRODUCTION21
REPORTINGSAFETYDEFECTS
UnitedStates
Ifyoubelievethatyourvehiclehasadefectwhichcouldcauseacrash,injuryordeath,
youshouldimmediatelyinformtheNationalHighwayTrafcSafetyAdministration
(NHTSA),inadditiontonotifyingV olvoTrucksNorthAmerica.
IfNHTSAreceivessimilarcomplaints,itmayopenaninvestigationandifitnds
thatasafetydefectexistsinagroupofvehicles,itmayorderarecallandremedy
campaign.However,NHTSAcannotbecomeinvolvedinindividualproblems
betweenyou,yourdistributor,orV olvoTrucksNorthAmerica.
TocontactNHTSA,eithercalltheU.S.Government’sVehicleSafetyHotlinetoll-free
at1-888-327-4236(TTY:1-800-424-9153);gotohttp://www.NHTSA.gov;orwrite
to:Administrator,NationalHighwayTrafcSafetyAdministration,400Seventh
Street,S.W.,Washington,DC20590.Youcanalsoobtainotherinformationabout
motorvehiclesafetyfromtheVehicleSafetyHotline.
Canada
Canadiancustomerswhowishtoreportasafety-relateddefectto:Transport
CanadaDefectInvestigationsandRecalls,maytelephonethetollfreehotline
at1-800-333-0510,orcontactTransportCanadabymailatTransportCanada,
ASFAD,PlacedeVilleTowerC,330SparksStreet,OttawaONK1A0N5.
Foradditionalroadsafetyinformation,pleasevisittheRoadSafetywebsiteat
http://www.tc.gc.ca/roadsafety/menu.htm.
Mexico
V olvoTrucksdeMexico,S.A.deC.V .shouldbeinformedimmediatelyifyoubelieve
thevehiclehasadefectthatcouldcauseavehicleaccident,injuryordeath.Contact
V olvoTrucksdeMexicobycalling011-52-55-50-81-68-50orbywritingto:Volvo
TrucksdeMexico,S.A.deC.V .,Prol.PaseodelaReforma600,1er.Piso121,Col.
SantaFePenaBlanca,C.P .01210,Mexico,D.F.WithinMexico,call01(800)9094
900.