Waters Alliance e2695 - Page 258

8 Diagnostic Testing and Troubleshooting
258 July 29, 2013, 715003794 Rev. B
Carousel
malfunction
Carousels do not turn
properly
Clean/replace the
carousel.
Defective carousel sensor Call Waters Technical
Service.
Carousel carrier
obstructed or
contaminated
Check for obstructions.
Clean sample
compartment (see “Clean
the sample compartment”
on page 216).
Sample compartment tray
contaminated
Clean sample
compartment (see “Clean
the sample compartment”
on page 216).
Seal pack
adjustment failed
System not purged before
seal pack adjustment
Purge system and repeat
adjustment.
Solvent not properly
degassed
Degas mobile phase.
Syringe contains an air
bubble (usually seen at top
or bottom of syringe)
Remove air bubble (see
“Replace the syringe” on
page 205).
Seal pack failure Replace seal pack (see
“Replace the injector
needle and seal pack” on
page 209).
Leaks at the tubing
connection
Check for leakage at the
connections with a tissue,
then tighten connections
slightly if the tissue is
moistened.
Damaged needle Replace needle (see
“Replace the injector
needle and seal pack” on
page 209).
Sample management system troubleshooting: (Continued)
Symptom Possible cause Corrective action