Troubleshoot
July 29, 2013, 715003794 Rev. B 257
Cannot maintain
high or low
pressure
Leak at needle, seal pack Replace needle and seal
pack (see “Replace the
injector needle and seal
pack” on page 209).
Reproducibility
errors
Syringe contains an air
bubble (usually seen at top
or bottom of syringe)
Remove air bubble (see
“Replace the syringe” on
page 205).
Leaks at tubing
connections
Inspect for leakage at the
connections using a tissue,
and then tighten
connection slightly if the
tissue is moistened.
Seal pack failure Replace seal pack (see
“Replace the injector
needle and seal pack” on
page 209).
Carrier
malfunction
Carousels not properly
positioned
Reposition carousels in
sample compartment.
Vials not properly seated Reseat vials. (see “Load
carousels” on page 111).
Sample compartment tray
contaminated
Clean sample
compartment (see “Clean
the sample compartment”
on page 216).
Sample management system troubleshooting: (Continued)
Symptom Possible cause Corrective action
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