216 EN MEDUCORE Standard
2
WM 68401 04/2021
6 Operation
6.21 Using service data
Service data are device data which WEINMANN Emergency can use
to analyze the device in the event of a fault. Service data do not
contain any patient data. There are two options for making service
data available to WEINMANN Emergency Technical Service in the
event of a fault:
• Upload service data straight to WEINMANN Emergency (see
“6.21.1 Uploading service data to WEINMANN Emergency”,
page 216)
• Export service data to SD card and e-mail them to Technical
Service (see “6.21.2 Exporting service data to SD card”,
page 217)
6.21.1 Uploading service data to
WEINMANN Emergency
Requirement • A default network has been configured (see “12.3 Configuring
default network”, page 292).
• The device has been registered with WEINMANN Connect (see
“12.4 Registering the device with WEINMANN Connect”,
page 298).
• The user menu is activated (see “10.1 Navigating the user
menu”, page 252).
Alternatively:
The operator menu is activated (see “13.1 Activating the
operator menu”, page 307).
1. Select System settings | Service | Upload service data to
WEINMANN.
The service data are uploaded to WEINMANN Emergency.
When upload is successful, the symbol appears in the
display. If upload is unsuccessful, the symbol appears in
the display and an alarm is displayed (see “11.2 Alarm
messages”, page 271).
2. Confirm with the OK function button.
Result The service data have been uploaded to WEINMANN Emergency.
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