Problem Solving
Xerox 4112/4127 Copier/Printer 12-27
User Guide
012-400 mm Cause: Staple Waste Container Near Full.
Remedy: Follow the procedures to remove and replace the staple
waste container in the finisher.
012-949 mm Cause: Finisher Punch Scrap Container is not attached.
Remedy: Check that the punch scrape container is installed in the
finisher and inserted correctly.
016-210
016-211
016-212
016-213
016-214
016-215
m Cause: An error occurred in the software settings.
Remedy: Power-cycle the printer. Contact the Customer Support
Center.
016-220
016-221
016-222
016-223
016-224
016-225
016-226
016-227
016-228
mm Cause: An error occurred in the document scanner.
Remedy: Power-cycle the machine. If the document scanner error is
not corrected, contact the Customer Support Center.
016-450 m Cause: The SMB host name already exists.
Remedy: Change the host name.
For information about network settings, refer to the System
Administration Guide.
016-454 m Cause: Unable to retrieve IP address from DNS.
Remedy: Check the DNS configurations and IP address retrieve
method.
For information about network settings, refer to the System
Administration Guide.
016-503 m Cause: Unable to resolve SMTP server name during E-mail send.
Remedy: Check that the SMTP server settings from CWIS are
correct. Also, check the DNS server settings.
016-504 m Cause: Unable to resolve POP3 server name during E-mail send.
Remedy: Check that the POP3 server settings from CWIS are
correct. Check the DNS server settings.
016-505 m Cause: Unable to login to POP3 server during mail send.
Remedy: Check that the user name and password used in the POP3
server from CWIS are correct.
016-701 m Cause: PCL print data could not be processed due to insufficient
memory.
Remedy: Reduce resolution, cancel 2 Sided printing or N up, and try
to print again.
Refer to the online help for the print driver.
Error Code
Category
Cause and Remedy
C P S
M
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