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Warranty Information
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Warranty Period
This drive is warranted for 12 months from the date of delivery to the customer or 18 months from the date of shipment from
the Yaskawa factory, whichever comes first.
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Scope of Warranty
Inspections
Customers are responsible for periodic inspections of the drive. Upon request, a Yaskawa representative will inspect the drive
for a fee. If the Yaskawa representative finds the drive to be defective due to Yaskawa workmanship or materials and the
defect occurs during the warranty period, this inspection fee will be waived and the problem remedied free of charge.
Repairs
If a Yaskawa product is found to be defective due to Yaskawa workmanship or materials and the defect occurs during the
warranty period, Yaskawa will provide a replacement, repair the defective product, and provide shipping to and from the site
free of charge.
However, if the Yaskawa Authorized Service Center determines that the problem with the drive is not due to defective
workmanship or materials, the customer will be responsible for the cost of any necessary repairs. Some problems that are
outside the scope of this warranty are:
Problems due to improper maintenance or handling, carelessness, or other reasons where the customer is determined to be
responsible.
Problems due to additions or modifications made to a Yaskawa product without Yaskawa’s understanding.
Problems due to the use of a Yaskawa product under conditions that do not meet the recommended specifications.
Problems caused by natural disaster or fire.
After the free warranty period elapses.
Replenishment or replacement of consumables or expendables.
Defective products due to packaging or fumigation.
Other problems not due to defects in Yaskawa workmanship or materials.
Warranty service is only applicable within the country where the product was purchased. However, after-sales service is
available for customers outside of the country where the product was purchased for a reasonable fee.
Contact your local Yaskawa representative for more information.
Exceptions
Any inconvenience to the customer or damage to non-Yaskawa products due to Yaskawa’s defective products whether within
or outside of the warranty period are NOT covered by warranty.
i.2 General Safety
YASKAWA ELECTRIC TOEP C710616 45F YASKAWA AC Drive – Z1000 User Manual
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