Yealink W53P

Troubleshooting Methods
239
l Reset non-static settings: All non-static parameters will be reset. After resetting the non-static settings, the IP
phone will perform auto provisioning immediately.
l Reset static settings: All static parameters will be reset.
l Reset userdata & local config: All the local cache data (for example, user data, history or directory) will be cleared.
And all configurations saved in the <MAC>-local.cfg configuration file on the IP phone will be reset.
l Reset to Factory: All configurations on the phone will be reset.
You can reset the IP phone to default factory configurations. The default factory configurations are the settings that
reside on the IP phone after it has left the factory. You can also reset the IP phone to custom factory configurations if
required. The custom factory configurations are the settings that defined by the user to keep some custom settings
after resetting. You have to import the custom factory configuration files in advance.
Note
The Reset local settings/Reset non-static settings/Reset static settings/Reset userdata & local config option on the
web user interface appears only if “static.auto_provision.custom.protect” is set to 1.
Topics
Resetting the IP phone to Default Factory Settings
Resetting the IP phone to Custom Factory Settings
Deleting the Custom Factory Settings Files
Resetting the IP phone to Default Factory Settings
Procedure
1. Click Settings->Upgrade.
2. Click Reset to Factory in the Reset to Factory field.
The web user interface prompts the message “Do you want to reset to factory?”.
3. Click OK to confirm the resetting.
The IP phone will be reset to factory successfully after startup.
Note
Reset of your phone may take a few minutes. Do not power off until the phone starts up successfully.
Resetting the IP phone to Custom Factory Settings
After you enable the custom factory feature, you can import the custom factory configuration file, and then reset the
IP phone to custom factory settings.
Procedure
1. From the web user interface, click Settings->Configuration.
2. In the Import Factory Config block, click Browse to locate the custom factory configuration file from your local
system.
3. Click Import.
4. After custom factory configuration file is imported successfully, you can reset the IP phone to custom factory set-
tings.
Topic
Custom Factory Configuration