Administrator’s Guide for W60P/W53P/W41P DECT Phones
252
Base Issue
Why doesn’t the power indicator on the base station light up?
Plug the supplied power adapter to the base station, if the power indicator doesn’t light up, it should be a hardware
problem. Please contact your vendor or local distributor and send the problem description for help. If you cannot get a
support from them, please send a mail which includes problem description, test result, your country and phone’s SN to
Support@yealink.com.
Why doesn’t the network indicator on the base station slowly flash?
It means that the base station cannot get an IP address. Try connecting the base station to another switch port, if the
network indicator still slowly flashes, please try a reset.
Handset Issues
How to recognize the area of the handset?
1. Press OK to enter the main menu.
2. Select Settings->Handset->Area.
Register Issue
Why cannot the handset be registered to the base station?
If the network works normally, you can check the compatibility between the base station and the handset. There are 2
sets of base stations, complied with the FCC and CE standard respectively. You can check it from the back of the base
station. There are also 2 sets of handsets, American and Europe area respectively.
The American area handset is compatible with FCC standard base station.
The Europe area handset is compatible with CE standard base station.
Display Issue
Why does the handset prompt the message “Not Subscribed”?
Check the registration status of your handset. If your handset is not registered to the base station, register it manually.
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