892 J006 MNAH | PGC5000 G EN 2 | 109
6 Troubleshooting
This section contains operator troubleshooting for the PGC5000 Generation 2 analyzer Master
Controller and attached ovens. For maintenance, service, and in-depth troubleshooting, see the
PGC5000 Generation 2 Service Instructions.
6.1 Common issues
Most problems are the result of incorrect system and subsystem installations. To troubleshoot an
installation problem, perform the following checks in the order given:
1. Check all cable and power connections in the Master controller, attached ovens, and optional
equipment.
2. Verify all cables and boards are securely plugged in to the appropriate Master Controller.
3. Verify the Master Controller is configured properly and completes the Power On self-test.
4. Remove all options (including USB drives) one at a time, checking the effect on the Master
Controller.
5. Disconnect the power, wait 60 seconds, reconnect the power and let the system restart.
If the Master Controller or oven does not power on, check for power-related issues including loss of
external power, fusing, and breaker boxes for possible resolutions. The Master Controller and oven
may power on, but the schedule will not start until the oven has met the minimal temperature
requirements established in the Setup Tab. See section 4.4.2 for more information about restarts after
power failure.
For installations with an Oven with Integrated Controller, follow the 5 troubleshooting steps above,
replacing “Master Controller” with “Oven with Integrated Controller.”
6.2 Oven LED indicators
The oven has three Light Emitting Diodes (LEDs) located on the left front of each unit. These LEDs
indicate the current status of the oven.
⎯ If the LEDs are not lit, check power to the unit.
⎯ If the top LED is GREEN and flashing, the system is initializing.
⎯ For all other instances, use the table below.
Table 6-1: LED indicators
6.3 Indicator troubleshooting procedures
Most system errors are identified by the Condition Monitoring System, resulting in indicator activation.
If an indicator is placed in one or more of the user-defined Status Tab scopes, it reflects in the Master
Rollup Indicator located at the bottom left corner of the LUI or RUI display (see Figure 6-1).
To Next Page
Loading...
