Installation and User Manual ADPRO FastTrace by Xtralis
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SitePulse is provided as a mechanism to automatically check the operational status of a site.
SitePulse provides a mechanism where, at regular programmable intervals, a poll message is
sent from FastTrace to VideoCentral. If VideoCentral does not receive a poll message from a
configured site within a specified time period, this is highlighted to the VideoCentral operator.
Settings are required at both FastTrace and VideoCentral to enable SitePulse. At VideoCentral,
SitePulse must be enabled when configuring the site (Database / Administration / Configure
Site / SitePulse).
SitePulse Interval
Options: 1 min, 2 mins, 5 mins, 10 mins, 30 mins, 1 hour, 3 hours, 6 hours, 12 hours, 1
day, 2 days, 3 days, 7 days
Factory Default: 5 minutes
This option configures the time duration between SitePulse connections to VideoCentral.
Recommended configuration for a network SitePulse interval is relatively short, i.e. 10 or 20
minutes.
Recommended configuration for a serial modem or TA SitePulse interval is relatively long, i.e. 1
day.
VideoCentral settings should be typically twice that of FastTrace settings, i.e. if FastTrace
SitePulse is configured for 10 minutes, then VideoCentral should be configured to 20 or 30
minutes.
SitePulse Start Time
This option configures the time of day to perform the SitePulse. The default time is 12pm.
When a site connection is made to VideoCentral, either by the site calling VideoCentral, or via
VideoCentral calling the site, the SitePulse interval is reset. This interval time is not restarted until
the site is disconnected.
Note: On a busy FastTrace unit that is dialing out regularly, it is possible for the FastTrace
event queue to grow past the maximum size of six events, and for events such as
SitePulse to be discarded. VideoCentral does not raise a SitePulse timeout event if
it is receiving events as the FastTrace unit is operating correctly. Confusion may
occur if a user searches the VideoCentral Database looking for the SitePulse
notification events as they may not find them at regular intervals as expected.
Note: If a SitePulse interval of greater than a day is specified, and the FastTrace is
rebooted for any reason, then the day which a SitePulse event is sent will also
change.
Caution: SitePulse alerts are sent either to the first listed CMS in the dial-out call list, or the
connected CMS at the time of the SitePulse alert. If more than one CMS is
monitoring a site, the connected CMS will receive the SitePulse alerts and the other
would not receive any, which could cause a SitePulse Timeout alert to be
generated.
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