1220 Infinity II LC System User Manual 207
Error Information
10
Pump Error Messages
Pressure Above Upper Limit
Error ID: 2014, 2500
The system pressure has exceeded the upper pressure limit.
Pressure Below Lower Limit
Error ID: 2015, 2501
The system pressure has fallen below the lower pressure limit.
5
Defective pump drive assembly.
Please contact your Agilent service
representative.
6
Defective main board.
Please contact your Agilent service
representative.
Probable cause Suggested actions
Probable cause Suggested actions
1
Upper pressure limit set too low.
Ensure the upper pressure limit is set to a value
suitable for the analysis.
2
Blockage in the flowpath (after the
damper).
Check for blockage in the flow path. The
following components are particularly subject
to blockage: inline filter frit, needle
(autosampler), seat capillary (autosampler),
sample loop (autosampler), column frits and
capillaries with small internal diameters (e.g.
50 µm ID).
3
Defective damper.
Please contact your Agilent service
representative.
4
Defective main board.
Please contact your Agilent service
representative.
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