214 1220 Infinity II LC System User Manual
10
Error Information
Pump Error Messages
When running certain tests in the diagnostics mode or other special
applications, the pump must wait for the pistons to reach a specific position,
or must wait for a certain pressure or flow to be reached. Each action or state
must be completed within the timeout period, otherwise the error message is
generated.
Possible Reasons for a Wait Timeout:
· Pressure not reached.
· Pump channel A did not reach the delivery phase.
· Pump channel B did not reach the delivery phase.
· Pump channel A did not reach the take-in phase.
· Pump channel B did not reach the take-in phase.
· Solvent volume not delivered within the specified time.
Solvent Zero Counter
Error ID: 2055, 2524
Pump firmware version A.02.32 and higher allow to set solvent bottle fillings
in the data system. If the volume level in the bottle falls below the specified
value the error message appears when the feature is configured accordingly.
Probable cause Suggested actions
1
Purge valve open.
Ensure that purge valve is closed.
2
Leak at fittings, purge valve, active inlet
valve, outlet valve or piston seals.
• Ensure pump components are seated
correctly. If there are still signs of a leak,
exchange the appropriate seal (purge valve,
active inlet valve, outlet valve, piston seal).
• Exchange defective capillaries.
3
Flow changed after starting test.
Ensure correct operating condition for the
special application in use.
4
Defective pump drive assembly.
Please contact your Agilent service
representative.
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