Problem: Users of the IP Deskphone complain that their banner is not updated with their
custom banner:
When the banner is configured as FORCED in the device configuration file, the user's banner is
overwritten by the value in the device configuration file.
Problem: Provisioning Error is displayed on the IP Deskphone display.:
The Provisioning Error is displayed on the screen when the IP Deskphone is unable to contact the
TFTP, FTP, or HTTP server.
Local diagnostic tools
Local diagnostic tools provides information about the IP Deskphone, such as identification, software
version, settings, and a set of testing routines for checking network condition.
You can access Diagnostics tools through the Diagnostics menu.
Table 103: Diagnostics menu options on page 333, describes the Diagnostics menu options.
Table 103: Diagnostics menu options
Diagnostics option Description
IP Deskphone and DHCP information Provides detailed information about the
IP Deskphone and service configuration.
Network Diagnostics Tools Provides access to the following testing routines:
• ping
• tracert
Ethernet Statistics Provides some Ethernet statistics for Network
Interface and PC port.
IP Network Statistics Provides IP Network statistics.
Certificates Administration Supports administration of available certificates.
Advanced Diag Tools Provides information for setting up the following
configuration parameters:
• Auto Recovery (enable/disable)
• SSH (enable/disable)
• Port Mirroring (enable/disable)
• User ID and Password for SSH
Test Key Activates key testing mode.
Local diagnostic tools
March 2015 SIP Software for Avaya 1200 Series IP Deskphones-Administration 333
Comments? infodev@avaya.com
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