Datalogic DSM0400 - Troubleshooting

Technical Specifications
228 DSM0400 Fixed Mount Area Imager Bar Code Reader
Troubleshooting
Problems Possible Causes Solutions
Nothing happens when the
scan button is pulled.
No power to the imager.
Check system power.
Ensure power supply is connected
Interface or power cables
are lo
ose
Ensure all cable connections are
secure.
LED comes on, but bar code
does n
ot decode.
Imager not programmed for
correct bar code type.
Ensure the imager is programmed to
read the bar code scanned t
ype.
Bar code label is unread-
able.
Check the label to ensure it is not
d
efaced. Try scanning another bar
code type.
Distance between imager
and bar code is inco
rrect.
Move the imager closer to or further
from the bar code.
Bar code is decoded but not
tra
nsmitted to the host.
Imager not programmed for
the correct host type.
Scan the appropriate host type bar
code.
Reader in Pro-
gramming mode
The reader is in Program-
ming, accepting program-
ming barcodes
(eg: a “enter program-
ming” bar code is read
durin
g IDLE mode)
The Trigger LED blinks
slowly
N/A
USB
Enumeration
The host is enumerating
the re
ader in USB config-
uration
The POWER LED blinks
fast
N/A
Imager
Disabled
In USB OEM only inter-
face the reader is dis-
abled
The POWER LED blinks
slowly
N/A
Flash
Memory Update
Software update is in
progress
GREEN SPOT / GOOD
READ LED b
links slowly
N/A
Indicator Description LED Beeper