Epson Stylus Photo TX800FW

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W
Revision C
TROUBLESHOOTING
Troubleshooting by Error Message
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3.3 Troubleshooting by Error Message
This sections explains about errors during each sequence/operation (power-on, paper feeding, ink sucking or the like), error/warning messages displayed on the LCD and their error
causes.
3.3.1 Error Message List
The following table lists the error messages displayed on the LCD with their possible cause and reference page for troubleshooting. If the error or warning indication is not found in
the table below, refer to the Users Guide and the displayed instructions, and carry out appropriate troubleshooting.
Table 3-3. Error Indications and Fault Occurrence Causes
Error Name
LCD Message
Error Cause
Reference
Fatal error
(printer mechanism)
A printer error has occurred. Turn off the printer and turn it on again. See your
documentation.
Mechanical trouble occurred.
Table 3-4. (p58)
Fatal error
(paper jam)
It is likely that a paper jam has occurred in the printer. Turn off the printer, then
open the scanner unit and remove the paper. See your documentation.
Fatal error
(Scanner)
A scanner error has occurred. See your documentation.
Maintenance request
(waste ink over flow)
The printer's ink pads are at the end of their service life. Please contact Epson
support.
The waste ink counter exceeds to capacity.
Table 3-5. (p64)
Paper jam error
Paper jam. Open the scanner unit. Remove the jammed paper, close the scanner
unit, then press the [Start] button.
Paper remained in the paper path after paper ejection.
Table 3-6. (p64)
Double feed error
Multi-page feed error. Remove and reload the paper, then press the [Start]
button.
Double feeding occurred during double sided printing.
Table 3-7. (p65)
Paper out error
Paper out or paper jam in the main tray, or the paper size is incorrect. Check the
paper size settings or clear the jam and press the [Start] button.
Failure to load paper to print.
Table 3-8. (p66)
Ink end error
You need to replace the following ink cartridge(s).
Ink is out in some I/C.
Table 3-9. (p67)
No ink cartridge error
Install the following ink cartridge(s).
I/C was not set.
Incorrect ink cartridge
Cannot recognize the following ink cartridge(s). Install them correctly.
Incorrect I/C was set.
Head cleaning
(Ink low error)
Replace the following ink cartridge(s) before cleaning the print head.
Head cleaning was attempted in the Ink low status.
Scanner open error
The scanner unit is open.
When replacing ink cartridge(s), close the scanner unit after replacing the
cartridge(s).
Scanner Unit was opened during printing.
Table 3-10. (p67)