Epson Stylus Photo TX800FW

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W
Revision C
TROUBLESHOOTING
Troubleshooting by Error Message
https://www.manualsbooks.com
62
Confidential
Table 3-4. Check point for Fatal error according to each phenomenon (Printer Mechanism)
Occurrence
Timing
Symptoms
Failed Part /
Part Name
Check Point
Remedy
Reference
• At power-on
• During CDR
printing
EJ Frame Assy does not
move.
APG Assy
1. Check if the spur gears of the APG Assy are correctly
attached with their phases aligned.
1. Align the phases and install the
spur gears correctly.
• 4.2.4.15 " CR Motor "
(p.152)
• 4.2.4.16 " Carriage Unit "
(p.154)
PF Scale
1. Check if there is dirt or foreign material attached on the
PF Scale.
1. Clean the PF Scale. If not
improved much, replace the
printer mechanism with a new
one.
---
CDR Tray is not retracted.
CDR Tray Assy
1. Are the dowels of the arms of the CDR Tray Assy
correctly attached with the grooves of the CDR Guide/
Lower Paper Guide Assy?
1. Install the CDR Tray Assy
correctly.
4.2.4.8 " CDR Tray Assy "
(p.140)
2. Check if the CDR Tray Assy or the arms of the CDR
Tray Assy warps.
2. Replace the CDR Tray Assy with
a new one.
Spur Gear
1. Is the Spur Gear correctly installed?
1. Install the Spur Gear correctly.
CDR Guide Base
Assy
1. Check the lubrication status of CDR Guide Base Assy.
1. Wipe off the grease once, and
lubricate the part with the
specified amount of grease.
6.1.3 " Lubrication " (p.249)
The error occurs when PF
Motor is still operating after
CDR Tray was retracted.
CDR Tray Sensor
1. Is the CDR Tray Sensor cable properly connected to
CN14 connector on the Main Board?
1. Connect the CDR Tray Sensor
cable to CN14 on the Main
Board.
4.2.3.2 " Main Board /
Grounding Plate M/B "
(p.117)
2. Is the CDR Tray Sensor cable damaged?
2. Replace the printer mechanism
with a new one.
4.2.4.8 " CDR Tray Assy "
(p.140)
3. Is the CDR Tray Sensor damaged?
3. Replace the printer mechanism
with a new one.
• At power-on
• Changing PG
position
The error occurs when the
platen gap is automatically
changed.
APG Assy
1. Are the phases of the Spur Gears of the APG Assy
correct?
1. Align the phases and install the
spur gears correctly.
• 4.2.4.15 " CR Motor "
(p.152)
• 4.2.4.16 " Carriage Unit "
(p.154)
• Before
printing
• Cleaning
The error occurs before
printing or cleaning.
Print Head
1. Is the Print Head damaged?
1. Replace the Print Head with a
new one.
4.2.4.1 " Printhead " (p.124)
Head FFC
1. Is the Head FFC correctly connected to CN1, CN2, CN3
and CN4 on the Main Board?
1. Replace the Head FFC with a
new one.
2. Is the Head FC damaged?
2. Replace the Head FFC with a
new one.