➢ Music on hold files in a compressed package with .tar, .tar.gz and .tgz as the suffix. The file name can
only be letters, digits or special characters -_
➢ the size for the uploaded file should be less than 30M, the compressed file will be applied to the entire
MoH.
• Users could also download all the music on hold files from UCM. In the Music On Hold page, click on
and the file will be downloaded to your local PC.
• Click on next to the sound file to delete it from the selected Music On Hold Class.
• Select the sound files and click on to delete all selected music on hold
files.
Note: the size for the uploaded file should be less than 30M, the compressed file will be applied to the entire
MoH.
The UCM6200 allows Users to select the Music on Hold file from WebGUI to play it. The UCM6200 will initiate
a call to the selected extension and play this Music on Hold file once the call is answered.
Steps to play the music on hold file:
1. Click on the button for the Music on Hold file.
2. In the prompted window, select the extension to playback and click .
Figure 149: Play Custom Prompt
3. The selected extension will ring.
4. Answer the call to listen to the music playback.
Users could also record their own Music on hold to override an existing custom prompt, this can be done by
following those steps:
1. Click on .
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